Maintenance and Support

Maintenance and Support

Reliable. Proactive. Always there when you need us.

Your digital solution doesn’t end at launch it begins a new chapter. At Diggity, we provide ongoing maintenance and support services that keep your software, websites, and applications running smoothly, securely, and efficiently. Whether it’s fixing bugs, updating features, or ensuring uptime we’ve got your back.

Why Choose Us?

We go beyond just fixing issues we prevent them:

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24/7 Monitoring & Support
Round-the-clock surveillance and instant resolution to minimize downtime.
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Performance Optimization
Regular audits and fine-tuning to keep your systems fast and reliable.
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Security Updates & Patches
Ongoing threat monitoring and implementation of the latest security practices.
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Dedicated Account Managers
A single point of contact for consistent communication and support tracking.

Our Maintenance & Support Services

  • Bug Fixes & Issue Resolution:

    Quick and effective fixes for any system glitches or user-reported issues.

  • Version Upgrades & Compatibility Checks:

    Ensure your software stays updated with the latest tech standards.

  • Security Monitoring & Patch Management:

    Continuous updates to protect against evolving cyber threats.

  • Performance Monitoring & Tuning:

    Server, app, and database performance optimization.

  • Backup & Disaster Recovery:

    Regular data backups and recovery protocols to protect against loss.

  • Third-Party API & Plugin Updates:

    Keeping your integrated tools and APIs up to date.

How

We Work

  1. Assessment & Planning:

    Understand your system, infrastructure, and support needs.

  2. Setup & Onboarding:

    Configure tools, access, and communication channels.

  3. Monitoring & Reporting:

    Real-time monitoring and regular reports on performance and updates.

  4. Ongoing Support:

    Proactive fixes, reactive issue resolution, and continuous improvements.

  5. Feedback Loop:

    Regular check-ins and suggestions to improve system stability and user experience.

What We Support

  • Figma
  • Adobe XD
  • Sketch
  • InVision
  • Illustrator
  • Zeplin,
  • Miro
  • Framer
  • Node.js
Don't let technical hiccups slow you down.

Focus on growth, we’ll handle the rest.

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